FAQ

How can I pay my order?
We accept multiple payment providers:
Paypal , Visa, Mastercard, iDeal, Bancontact, Giropay, Sofort, Maestro, AliPay

Do you ship to my country?
We ship all of our products worldwide with DHL Express. If you can’t ship to your country please send a e-mail to support@tommyswereld.nl

Shipping costs:
Shipping costs will be calculated at the checkout. These prices do not include customs fees or other taxes.

How long does it take for my order to get to my doorstep?
We ship within 24 hours after you place your order.

Europe: 2- 3 business days
Worlwide 3 – 4 business days

Can I track my order?
Every shipping option includes track & trace. You receive the tracking information via e-mail.

Return and refunds
On the return and refunds page you can find and view all the information about returns and refunds.